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Make The World Better Magazine

QMUNITY: Providing Safe Spaces for LGBTQ2SAI+ People

A strong community is a foundational aspect of our society, and having access to communal spaces can greatly improve our quality of life. But for LGBTQ2SAI+ people, these spaces can mean survival.

QMUNITY is passionate about being the safe, welcoming community that many queer, trans, and Two-Spirit people in British Columbia never had. We chatted with Visual Communications Designer Tamara Touma about QMUNITY’s mission, and goals.

QMUNITY, BC's Queer, Trans, & Two-Spirit Resource Centre

Tell us about QMUNITY’s mission. 

Our mission and mandate is to improve queer, trans, and Two-Spirit lives through services, connection, leadership, and engagement.

What inspired your founders to start QMUNITY? 

Like many other communities, the need for services and a safe space for LGBTQ2SAI+ people was at the core of the then lesbian, gay, and trans community coming together and creating this space. QMUNITY was founded in 1979 and we celebrated our 40th anniversary just before the COVID-19 pandemic.

What were some of the challenges you encountered? 

Having to go through the global COVID-19 pandemic for over one and a half years was a big challenge. Our organization had to adjust quickly to the new ways of running our programs and services to provide the support our community needs. 

Our staff were put under a lot of pressure to act fast and cater to growing needs, especially from the most vulnerable populations of youth and seniors. In only a few months, we managed to be running completely online. 

An important takeaway was to understand the need for online services by LGBTQ2SAI+ community members, many of whom cannot access our physical space.

What do you consider QMUNITY’s biggest success? 

Our most recent success would be our new co-leadership model that was implemented earlier this year. QMUNITY adopted a shared leadership model and appointed new Co-Executive Directors in April 2021, which marked a new phase in the organization’s growth and evolution. It also set an example for other nonprofits to take similar steps. This adoption came after months of conversations and preparations.

What makes your organization unique? 

QMUNITY is the only provincial LGBTQ2SAI+-specific resource and community centre in British Columbia. We are a 100% safe space and welcome everyone to come as they are, whatever that may mean to them.

Aging with Pride, QMUNITY celebration for LGBTQ2SAI+ Seniors

How do you feel QMUNITY makes the world better?

Through education and advocacy, we work to improve the experiences of those within the LGBTQ2SAI+ community, be it by queer competency trainings and larger involvement at a more political level, group and one-on-one support for youth and older adults, or mental health and wellness programs. We are helping individuals through day-to-day life.

Tell us about your organization’s goals. 

Our goals can be summarized into three points:

  • Support: We empower queer, trans, and Two-Spirit individuals to be their best selves by providing free and low-cost counselling, youth and older adults groups, one-on-one support, and information and referrals.
  • Connection: We strengthen our LGBTQ2SAI+ communities to be inclusive, connected, and resilient through peer support groups, volunteer opportunities, and special events.
  • Leadership: We lead the way towards legal and lived equality in our society through our education and training services, resources, and advisory committees.

Are there any upcoming initiatives or projects you’d like to share? 

After a long closure of our offices, we are happy to share that our offices are fully open Monday to Friday from 10 am to 6 pm. Our Q Desk for information and referrals is staffed with volunteers who are more than happy to help. (Please check the QMUNITY website for the latest information on hours of operation.)

Our Older Adults program has launched multiple new programs, such as Zoom Socials, WalkOUT, and GenYOGA. All details can be found at www.qmunity.ca/olderadults.

Our Bras, Binders, and Breast Forms (BBB) exchange program for youth is constantly growing with the increased need for youth support. We are always happy to receive physical donations for the program. More details can be found at https://qmunity.ca/get-support/youth/bbbexchange/

QMUNITY Pride Parade volunteers

What do you most want people to know about QMUNITY? 

The staff and volunteers at QMUNITY all have unique lived experiences that we bring to our work and that is why we are able to do what we do. 

We have passion for our jobs and passion for creating community because a lot of us have needed what we offer at some point in our lives. We want to be able to share our triumphs as well as the hardships that are a reality for our LGBTQ2SAI+ communities.

How can people help or contribute to QMUNITY’s mission?

There are many ways for the community to engage with us and support our mission. We believe that education is key and an ongoing process. Read our resources, ask us for recommendations, or have conversations with others and share the knowledge.

Another way is to volunteer. We are always looking for new volunteers to support our Q Desk, our programs, or at one of our events.

Donations of any amount go a long way. As a registered charity, we count on the support of the public, and we are happy to accept individual donations or new monthly donors.
Tell people about us and share our information with the most vulnerable in our community, especially the youth. Find us at www.qmunity.ca and follow us on Facebook and Instagram at @qmunity.

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ShareWares: Taking the Single-Use Out of Take-Out

Getting take-out from our favourite restaurants has been a convenient advent of modern dining, especially during the COVID-19 pandemic. However, environmental considerations are often sacrificed with the single-use package waste of these take-out meals. 

ShareWares tackles this problem head-on by taking single-use package waste out of the equation. We chatted with CEO Cody Irwin about ShareWares’ mission and goals, and what makes this company unique.

ShareWares scannable mug display.

Tell us about ShareWares’ mission. 

We supply, collect, and sanitize reusable packaging for Vancouver businesses. Our closed-loop reuse services help businesses make sustainable buying decisions by replacing single-use products with reusables. 

We care about the environment and people, and we believe working together as a community is the key to creating an extraordinary positive impact.

Our mission is to keep plastic pollution out of our oceans and terrestrial habitats by disrupting the single-use status quo. We are working hard to end the global plastic waste crisis by developing an innovative platform that offers businesses and cities the most convenient and easily adoptable reusable packaging solution.

What inspired your founders to start ShareWares? 

ShareWares is a phoenix born out of the “fires” of the pandemic. Our pre-COVID-19 business, Natural Source, which helped companies manage their in-office kitchen programs, took a nosedive when offices closed. We dropped 98% in four days. However, as devastating as this was, it turned out to be an opportunity of a lifetime! 

We pivoted hard and took a deep dive into the circular economy. The “take,” “make,” “waste” linear economy is unsustainable, and a transition to circularity is the only way to ensure we don’t deplete all our resources and destroy our planet. 

With the absolute best team of humans we could ever wish to work with and the support of the Canadian government’s emergency COVID-19 subsidies to keep us in business, we were able to create a game-changing business that has the potential for global environmental and social impact. 

What were some of the challenges you encountered? 

The plastic pollution crisis is very real and very big. We feel privileged to be able to work on one of the most challenging topics the world is facing. Like with any startup carving out a new industry, there are loads of challenges and obstacles, but we think it would be most helpful to highlight just one. 

Circular economy policies and funding in Canada are not a priority (yet) for the federal government when compared to what’s happening in Northern European countries. 

The awareness and support from all levels of government are critical for new circular businesses to start and scale up, as well as to incentivize existing businesses and the community to make more sustainable choices.

What do you consider ShareWares’ biggest success? 

Our biggest success to date as an organization was to stay resilient, adapt, see opportunity, and launch an innovative new business during the pandemic. 

We achieved this with the help of a wonderfully supportive team that we are so grateful for, COVID subsidies (thank you, Canada!), and the amazing team at the Vancouver Mural Festival who were excited to offer ShareWares’ reusable cups at their 30+ events in August. We are very excited for the months to come as we launch reusables for more businesses and industries.

What makes your organization unique? 

What makes ShareWares truly unique is that we didn’t have to start at zero. Since we were pivoting an existing business, we didn’t have to spend years building a team, finding a facility, buying vehicles, onboarding software, and pretty much everything else required to build the infrastructure for a scaled business. We were so fortunate to jump right into the fun stuff that will allow us to really accelerate out of the pandemic.  

What is this “fun stuff?” It includes sourcing and testing existing reusables, designing new reusable products, developing relationships with other local circular businesses, forming local infrastructure partnerships to help with quick future growth, building out multiple revenue streams, building a washing facility dedicated to reusables, and working with brilliant BCIT students to build a guide for creating high-value, fulfilling jobs for people with barriers to employment. That’s just some of the fun stuff we have been getting up to this past year.

Open ShareWares mug with breakfast.

How do you feel ShareWares makes the world better?

ShareWares, along with many circular businesses, will make the world better through the power of the circular economy. 

Circularity empowers businesses and communities to achieve truly exceptional environmental and social progress through avenues such as fortifying local economies, influencing producers locally and abroad, creating inclusive, high-value, fulfilling jobs, and creating resilient economies. We are extremely excited to get out there and fight in this revolution. 

One exercise I did that I thought was really insightful was mapping the United Nations Sustainable Development Goals (SDGs) on ShareWares’ value chain at a scale. Through the power of the circular economy we can address 16 of the 17 SDGs. I think that is pretty darn cool.

Tell us about your organization’s goals. 

Well, circularity is uncharted waters and a virtually untapped market, so my brain goes wild with all the opportunities and areas ShareWares can play in to create impact. 

That being said, our main goal is to build an advanced automated washing facility to act as a new utility for future circular cities. This facility will not only wash and sanitize the wares we supply, but will also support other business so we can achieve a capacity of rapidly processing over one million units each day. 

Growing up, I spent a lot of time hand washing dishes at my dad’s guest ranch, and I would have been shocked to see my future self so excited for a career in dishwashing. It’s funny to say that I don’t think you will ever find someone more pumped to wash your dishes.

Are there any upcoming initiatives or projects you’d like to share? 

We are jazzed to work on several fun projects, but things are quite dynamic now, so we aren’t sure which ones will get the green light. I guess all I can say is that we hope you all “stay tuned,” as there are many exciting projects coming down the pipeline!

ShareWares cup at festival.

What do you most want people to know about ShareWares? 

I believe we are on to something really big, and the timing couldn’t be more perfect. 

The pandemic has set the stage for a transition to a circular economy, as people are noticing and becoming aware of the excessive single-use garbage generated over the course of the pandemic. 

Our current trajectory isn’t sustainable, and now is an ideal time to reevaluate and reset. Humanity has all the technology and expertise to make this happen, and ShareWares is so fortunate to be at the cutting edge. 

We have discussed our plans with numerous experts from dozens of industries, and so far, we haven’t had any doubters. We even got a “you are blowing my mind,” which was super nice to hear. 

We don’t want to get ahead of ourselves, but in theory, we have modeled the game-changer that could expedite a transition to large-scale citywide reuse programs. Fingers crossed!

How can people help or contribute to ShareWares’ mission?

Rebel. Rebel against single-use. Rebel with any reuse and circular business you can find. Use your hard-earned cash to make purchasing decisions to influence retailers, manufacturers, governments, and the people around you to go reusable. 

The current recycling and compost systems for packaging that have been in development for decades are not getting us close to where we need to be for a sustainable future. A transition to reuse is an immediate and effective way to make leaps in waste diversion and climate change. 

Remember, none of this is your fault. Humanity got caught in a runaway train of convenience. The good news is that now we see how bad it has gotten, we know we need to fix it, and there is a solution. 

Technology can make reuse convenient so let’s get going! Help your community and your planet by rebelling against the system that is designed to offer you only unsustainable options.

Furthermore, we would love your support in getting some conversation going with us on Instagram and LinkedIn to build up some groundswell. Social media is a powerful influencer, and we need your help to keep the circular chatter growing. 

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Raising the Roof: Building Lasting Solutions to Homelessness

The cycle of poverty can be difficult to break. It’s not just about being homeless, though that’s a major consideration. It’s also about being able to enter or re-enter the workforce, and having the skills to do so.

Raising the Roof considers the full picture of homelessness and comes up with concrete, long-term solutions with proven results. We chatted with Director of Resource Development and Communications Leslie Bellingham about Raising the Roof.

MTWB - Raising the Roof

Tell us about Raising the Roof’s mission. 

Raising the Roof provides national leadership on long-term solutions to homelessness through partnership and collaboration with diverse stakeholders, investment in local communities, and public education. 

Our vision is for all Canadians to have access to a safe, stable home and the support they need to achieve their potential.

What inspired your founders to start Raising the Roof? 

Raising the Roof was launched in 1996 by members of the Canadian Non-Profit Housing Foundation. The goal was to create a national charity dedicated to finding long-term solutions to homelessness. After receiving a grant from the McConnell Foundation, our team set up shop in an old warehouse in Toronto’s east end. 

Raising the Roof launched its first major fundraising campaign to help the homeless. Based in Toronto, the campaign featured a week of comedy events, public education activities, and a gala featuring entertainers. The shows, which later expanded to Halifax and Vancouver, continued to raise funds and awareness for the next 15 years. 

In addition, the campaign raised enough money to benefit the Toronto homeless community, help us expand across the country, and introduce our now-famous Toque Tuesday, where toque hats were sold throughout Toronto. 

Over the years, Raising the Roof has initiated several high impact public education campaigns and research projects which are informing national policy today, as well as several innovative pilot projects. 

Today, we have completed two housing projects in our Reside program, resulting in vacant properties being transformed into homes for people at risk of homelessness, and training people with significant barriers to employment to go on to futures in construction.

What were some of the challenges you encountered? 

Raising the Roof has always been about homelessness prevention, which includes our own research and pilot projects. There have been challenges associated with researching the causes of homelessness and ways to prevent it, as well as piloting new, untested, innovative prevention measures.

We have also been an organization that brings together diverse people, organizations, and stakeholders. This has had its own set of challenges, especially as a national organization, learning about unique geographic, cultural, social, and demographic issues across the country.

In every community we are a part of, we have prioritized listening to the local community members who know the needs and resources available in that community.

COVID-19 has also produced some challenges. One way was that the funds raised for the homelessness prevention initiatives were mainly raised through in-person events pre-COVID, so we needed to pivot. 

We are looking to reinstate many of these events in a modified fashion this year, but we have also added new distribution channels for our toque sales, distribution through Home Depot stores Canada-wide this coming Toque Campaign.

What do you consider Raising the Roof’s biggest success? 

While we’re very proud of our pilot programs and research, our biggest success is our Reside program. The initial projects proved to be so effective, we put all of our resources toward it and have helped end the cycle of poverty for trainees, teaching them hands-on skills and compensating them for their work. 

Eighty-five percent of the 147 trainees have obtained permanent full-time employment in the trades after completion of the program.

Raising the Roof not only provides job opportunities, but support for trainees, including mental health counselling, parenting classes, social workers assistance, and financial management courses. 

Past Reside program trainee, Edward, has a stable, way-paying career in construction, says his mental health and housing security has improved, and he’s saving to purchase a home.

In terms of the housing projects that the Reside program works on, one of our most recent successes was a renovation that is now currently rented to two young Black women who were previously living in a temporary, emergency youth shelter. Because of the quiet, space and stability, the women are able to pursue their educational goals. 

Not only that, the project created 6,000 hours of paid training and saw nearly 87% of trainees go on to unionized apprenticeship programs or full time careers in the construction sector.

What makes your organization unique? 

Raising the Roof is unique in that we are concerned primarily with prevention and long-term solutions to homelessness at a national scale. With our Reside program, we are implementing a holistic solution that not only meets immediate needs, but addresses important root causes of homelessness. 

Because we have an existing national network of agencies that we support through our Toque Campaign, we are in a unique position to be able to implement the Reside program across the country.

How do you feel Raising the Roof makes the world better? 

Raising the Roof makes the world better by connecting people and organizations through projects that solve complex social issues in a holistic manner. The Canadian Observatory on Homelessness has estimated the average cost of an emergency shelter bed is $1,932 per month. 

Over 20 years, the cost of one shelter bed would be $463,680. One of our next projects (in Winnipeg), will be creating 10 beds. By investing in this issue now, Canada can save millions of dollars by tackling the issue at the root cause, while also preventing homelessness through careers in the trades.

MTWB- Raising the roof

Tell us about your organization’s goals. 

In 2016, there were 1.34 million empty and temporarily occupied homes in Canada. At the same time, 235,000 Canadians experience homelessness each year. This presents an enormous opportunity for housing and hands-on training for thousands of people at risk of homelessness.

There is also an opportunity for green buildings, improving skills training of trainees, and ensuring long-term sustainability and affordability of the homes. We work with sustainability consultants to implement innovative GHG emission reduction measures that greatly exceed National Energy Code for Buildings efficiency standards, commission detailed energy models, and implement leading edge efficiency technologies.

We plan to take our Reside program and expand it to new communities across Canada. With projects located in six cities across three provinces, we have the potential to provide housing stability, income stability, and family support to over 450 people. With the projects we have in the current pipeline, we create sustainable, affordable housing for over 50 families and training opportunities for over 300 people.

Are there any upcoming initiatives or projects you’d like to share? 

Here are three of our upcoming projects:

Winnipeg:

  • Housing: Renovation of a vacant property into three affordable homes made available to Indigenous families who are experiencing homelessness or are at risk of homelessness, and youth aging out of care. North End Community Renewal Corporation and FearlessR2W (an Indigenous organization dedicated to keeping families together and children out of care) will provide property management and individualized, ongoing wraparound support to the tenants.
  • Employment: More than 35 people with barriers to employment, mainly Indigenous people, but also newcomers to Canada, people with disabilities, previous incarceration and other barriers, will be employed by Purpose Construction. 
  • Timeline: Construction to begin in December 2021 with the goal of completing training and achieving occupancy by September 2022. 

Orillia:

  • Housing: Forty residential units, including 24+ units made available at affordable rates, specifically for women and children fleeing domestic violence, in cooperation with the Lighthouse and Redwood Park Communities. 
  • Employment: More than 70 people with barriers to employment will gain hands-on training and employment opportunities by finishing units and providing general labour support through the Community Builders Construction Training Program. 
  • Timeline: Construction to begin in November 2022 and first tenant occupancy by October 2023. 

Sudbury: 

  • Housing: Renovation of five vacant single-family houses into 10+ units of affordable housing, with supports for 25+ individuals and families experiencing homelessness or who are at risk of homelessness.
  • Employment: Projects will help launch a new social enterprise contractor, Community Builders North. Through the renovation of these five properties, 30+ people with barriers to employment, mainly youth under 25, many of whom are Indigenous, will receive hands-on training, wraparound support, and connection to local employers.
  • Timeline: Construction to begin in December 2021 with the goal of completing training and achieving occupancy at the first property by August 2022, and achieving occupancy at the fifth property by December 2024.
MTWB - Raising the Roof

What do you most want people to know about Raising the Roof? 

That we are focused on prevention and long-term solutions for homelessness. Our famous Toque Campaign supports local homelessness prevention initiatives and our national Reside program.

How can people help or contribute to Raising the Roof’s mission?

Buy a toque! They are sold on our website at www.raisingtheroof.org or in Home Depot stores starting in November. Alternatively, you can help identify vacant properties that would be suitable for affordable housing or connect us with local potential partners. 

You could also organize a toque sales event, connect us with potential places to sell toques in your community, or participate in a Community Build Day. Community Build Days are fun team-building volunteer days that help us raise funds for future Reside projects.

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Big Brothers of Greater Vancouver: Mentorship that Empowers

A mentor in a child’s life can not only encourage them to reach their full potential, but also create a positive impact in their community. However, for disadvantaged youth, mentors are not always easy to come by. 

Big Brothers of Greater Vancouver draws on the 100-year-old ethos of now-international organization Big Brothers, connecting children and youth with mentors in the Greater Vancouver area. We chatted with Development and Marketing Manager Mandy Wong about Big Brothers of Greater Vancouver’s history, mission, and goals.

Big Brothers of Greater Vancouver

Tell us about Big Brothers of Greater Vancouver’s mission. 

At Big Brothers of Greater Vancouver, our mission is to enable impactful mentoring relationships where children and youth can discover their power and potential, in collaboration with our local communities. Our vision is that all children and youth are empowered to reach their full potential through mentorship.

What inspired your founders to start Big Brothers of Greater Vancouver? 

On July 4, 1903, a Cincinnati businessman named Irvin F. Westheimer started a movement that would grow to affect millions of lives around the world through child and youth mentoring.

When the young professional saw a boy rooting through a garbage can, he took him under his wing and became his “big brother.” He encouraged his friends to do the same with other boys and young men from father-absent homes. Before long, the Big Brothers movement was born.

Fast forward ten years to a growing delinquency rate in Toronto and the need for an innovative solution. Several businessmen became aware of what was happening in the United States to combat the same problem, and after seeing the positive effect the program had for our neighbours to the south, Big Brothers came to Canada.

Four decades later on March 8, 1957, five businessmen met in the boardroom of a bakery at the corner of Boundary and Kingsway for the first meeting of Big Brothers of British Columbia.

With a strong desire to support the children and youth in the Lower Mainland, founding board members Cecil S. Walker and well-known men’s clothier, Murray Goldman, got involved with Big Brothers shortly after the mentoring movement came out west. Goldman was introduced to the idea when one of his clients, former Executive Director Donald Waring, joked that he would agree to buy a suit from him in exchange for his participation.

Big Brothers of Greater Vancouver was established in 1978. We now run our strength-based mentoring programs in Burnaby, Delta, Surrey, New Westminster, the North Shore, Richmond, the Tri-Cities, and Vancouver. We have a broad service area for a diverse group of individuals. Today, young people who need a mentor come from all walks of life.

Although the Big Brothers movement was born out of a need to combat a growing delinquency rate, our mentoring programs now serve a much broader purpose. The notion of our strength-based mentoring programs remains the same, but the driving force behind the concept has evolved. 

We recognize that the mentor-mentee relationship is a shared, meaningful experience for both the child and the volunteer. Everyday experiences mean big impacts for the child, the volunteer, and the community at large.

What were some of the challenges you encountered? 

The COVID-19 pandemic has had an immeasurable impact on the lives of the young people that we support. A breakdown of usual routines, schooling, social opportunities, and many other activities has had a profound effect on so many children, the effects of which we likely won’t fully understand for some time. 

At the same time, health and safety guidelines drastically impacted our ability to deliver most of our programs, with some switching to virtual delivery, while others were postponed. As a result, we faced huge obstacles to provide young people in Greater Vancouver with programming and support, just when they needed it the most. 

Funding for the programs became unpredictable with economical impact around the world, and at one point, we weren’t sure if we would be able to keep our agency going.

Other than volunteers, our agency is in need of funding to maintain our programs so we can serve as many children and young people as we can through mentorship.

What do you consider Big Brothers of Greater Vancouver’s biggest success? 

Big Brothers of Greater Vancouver has been serving local communities for over 40 years. Our teams and mentoring coordinators are trained to serve long-term friendships and provide guidance on mentorship. We believe the knowledge and history we have at Big Brothers of Greater Vancouver has led to our success.

What makes your organization unique, and how do you feel Big Brothers of Greater Vancouver makes the world better? 

Big Brothers of Greater Vancouver believes that when our children are emotionally, socially, and physically healthy, everyone in the community benefits. With over 40 years of serving Greater Vancouver communities, we have worked with numerous community stakeholders to develop a variety of essential mentorship programs to meet the needs of children and families. 

We believe that by providing a mentor to young lives, we will in turn encourage them to live to their full potential and contribute to a better community’s future. We strive for innovative ways of mentoring that meet the changing needs of our children, families, and communities, while maintaining the highest standards of program delivery.

We are committed to the values of diversity and inclusion. We respect and welcome participation of all individuals. We believe that the diversity of our volunteers, families, and staff allows us to collectively strengthen our organization to intentionally support the communities we serve. 

Every child referred to us comes on the basis that they will benefit substantially by forming a continuing bond with a caring mentor. Many children we serve are from low income, single parent households or from struggling families lacking positive role models. 

The presence of a reliable, caring mentor provides support for the families as well as their children, and in many cases, connects the family with opportunities they would not otherwise have. 

In addition, children from new immigrant and refugee families experience considerable isolation and stress due to cultural issues and limited language skills. 

Our strength-based mentoring programs build the self-confidence and capacities of children so that they can develop healthy lifestyles, make informed and responsible decisions, and participate to the greatest extent possible in the social and economic fabric of society.

Big Brothers of Greater Vancouver

Tell us about your organization’s goals. 

Every year, we aim to serve as many children and young people as we can through our mentorship programs. We hope to serve over 1,000 mentees in our next fiscal year.

Are there any upcoming initiatives or projects you’d like to share, and what do you most want people to know about Big Brothers of Greater Vancouver? 

The Big Brother mentoring program is what we’re most well known for at Big Brothers of Greater Vancouver, and we are always in need of Big Brother volunteers. The program provides boys with a role model and a friend to talk to and share the experiences of growing up with. 

Through regular outings of two to four hours, once a week, for a minimum of one year, a friendship is developed between the Big and Little Brother that is built on trust, and common interests and values. 

Furthermore, the result is an impactful experience for both the mentor and the mentee. We’re currently offering this program virtually through Zoom, or in-person, subject to provincial social guidelines. Other than the Big Brother program, we also have other programs that support children and youth in Greater Vancouver communities. We are always in constant need for volunteers/Big Buddies to support our site-based programs and opportunities, which can be found at https://www.bigbrothersvancouver.com/our-programs/

Big Brothers of Greater Vancouver

How can people help or contribute to Big Brothers of Greater Vancouver‘s mission? 

If you would like to support Big Brothers of Greater Vancouver, consider volunteering to become a mentor or donate to support our mentorship programs. We have a waiting list of mentees waiting to be watched with a Big Brother or Big Buddy – with your help, we would be able to make that wait time even shorter. In some areas of Vancouver, children and young people are waiting two to three years to be matched with a mentor.

If you would like to volunteer and learn about our programs, please visit our website at https://www.bigbrothersvancouver.com/our-programs/

To donate and support our mentorship programs, please visit us at https://www.bigbrothersvancouver.com/donate-now/

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How to Set SMART Goals in Cause Marketing

Your company is doing amazing things to make the world better. Whether you’re creating a more environmentally-conscious and sustainable product, raising awareness for an important and impactful cause, or organizing volunteers to contribute to a local initiative, it’s important to be able to see the impact of your work.

Regardless of the positive mark your company is making, it can be challenging to measure the tangible impact of your good works and to visualize how each separate initiative contributes to your organization’s overall business goals and mission. It’s time to get SMART with the way you set goals! 

What are SMART Goals?

The SMART system, which stands for Specific, Measurable, Achievable, Relevant, and Timely, is a method of goal setting that includes clear, realistic, easy to measure targets. SMART goals increase the likelihood of success by encouraging you to determine which measurable metrics define success, and to verify that your goals are actually achievable. Plus, you can clearly see how close you are to achieving a milestone. They can also be used holistically to map out steps towards a long-term goal. 

Here’s a breakdown of the SMART system and how to apply it to cause marketing.

Specific – Get specific with your goal. For example, “I want to reach more people” is too vague. Think about the why and how. “I want to increase subscriptions to our email newsletter to boost awareness of upcoming sustainable product launches by running paid ads on Facebook, where we typically see the most engagement” is much more specific. (But still contributes to an overarching goal of reaching more people.)

Measurable – “More” isn’t a measurement: percentage and quantity increases are. Using the example above, you could set a goal of a 25% increase in the number of subscribers. Or, if you’re setting a numerical target, 50 or 150 (or more) new subscribers might be reasonable.

Achievable – While it’s good to shoot for the stars, make sure your goal is realistically achievable based on your current performance and resources. Use your past numbers as baseline data, and if you don’t have any, now’s the time to establish KPIs (Key Performance Indicators) and track them. 

For example, if you’ve got 1,500 email newsletter subscribers and typically see an increase in subscribers of between 10 and 20% after a social media push, trying to get an increase of 100% in a relatively short period of time may not be realistic.

Relevant – Ensure that your goal is value-aligned. Does it contribute towards your overall values and mission? In the example above, if your company’s mission is creating more ethical and sustainable products to help save the environment, getting more people to subscribe to your email newsletter to let them know about your upcoming product launches increases the likelihood that more people will choose your environmentally-friendly product, thus contributing to your sustainability mission.

Timely – There needs to be a deadline, so you know when you’ve achieved your goal, or how close you are to achieving it. Monthly, quarterly, and/or annual goals are a great place to start. Remember, 1,500 new subscribers in a month may be unrealistic. 1,500 new subscribers over the course of a quarter or a year might be more achievable. Adjust timelines based on your KPIs.

SMART Goal Examples 

Scenario 1: Sustainable product marketing to increase sales

Specific – We want to increase sales of our biodegradable soap product by running an “always on” sales campaign on social media and paid channels. 

Measurable – Our goal is to increase our current sales by 10% to sell 5,000 units. 

Achievable – The last time we ran a two-week sales campaign on those channels, sales increased by 5%.

Relevant – By selling more units, it means more people are using sustainable soap products, which contributes to our mission to protect the Earth’s fresh water sources. 

Timely – We will achieve this by the end of the quarter. 

Scenario 2: Building awareness for a cause

Specific – We want to raise awareness of the harm caused by tourist elephant riding by circulating a petition across all our social media channels to stop the practice.

Measurable – Our goal is to get 1,000 people to sign the petition.

Achievable – Last year when we circulated a petition on social media, we got 750 signatures over the course of six weeks from our audience of 5,000. Our audience has since grown to 11,000.

Relevant – As an ethical clothing retailer whose branding prominently features elephants, our mission is to end harmful practices against elephants worldwide. Raising awareness of the harm caused to elephants is the first step to ending these practices.

Timely – We will get 1,000 signatures over the next six weeks, before peak tourist season begins. 

How to Take SMART Goals Even Further 

You can also use the SMART system to break down larger impact marketing goals into specific channels and campaigns. For example, in Scenario 1 above, you could set a SMART goal for your sales campaign on Instagram. How many impressions are you aiming for? How many people would you like to see click through to your website? Smaller SMART goals can support larger SMART goals.

If you’re still new to marketing your impact organization, we recommend checking out our How to Create an Effective Marketing Strategy for Your Impact Organization blog first.

Let Sparx Help You Reach Your Cause Marketing Goals

You’re making the world better and we want to help you do it. 

If you’re looking to get your world-changing message out there, the experts at Sparx Publishing Group are always available to chat. We help purpose driven organizations secure their website, create great content, build experiences to delight their customers, and help grow their business. You can reach us here.

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Make The World Better Magazine

Salt Spring Coffee: Brewing Good in Every Cup

Did you know that Canada is one of the top global consumers of coffee? Canadians love our coffee; it’s one of our simple pleasures. The only thing better would be saving the world as we drink it. 

Salt Spring Coffee set out on a mission to do just that: use coffee to be a force for good. We chatted with Digital Marketing Specialist Veronica Meas about Salt Spring Coffee’s goals, and what makes this company unique.

Tell us about Salt Spring Coffee’s mission. 

Our mission is to change the world for the better through coffee. Salt Spring Coffee wants to use coffee as the vehicle to be a force of good. Coffee allows us to make a positive impact along our supply chain, which includes communities from where we source our coffee all the way to our staff, our customers, and our community. 

What inspired your founders to start Salt Spring Coffee? 

Inspired by the Salt Spring Island way of life, founders Mickey McLeod and Robbyn Scott embarked on a journey to bring sustainable coffee to their community. 

In their quest for coffee that was environmentally friendly and fair to farmers, they built long-term partnerships with producers to source organic, shade-grown, fair trade coffee. 

What do you consider Salt Spring Coffee’s biggest success? 

Salt Spring Coffee’s greatest success is setting high standards from the beginning so we can provide access to coffee that is traded fairly and grown sustainably. 

For us, success isn’t based solely on profit, but also purpose – we will never compromise people, the environment, or quality for the sake of generating more profit. 

What makes your organization unique? 

Salt Spring Coffee was a trailblazer and among the first coffee companies in Canada to offer organic, fair trade coffee. 

What makes us unique is that not only are we organic and Fair Trade Certified, we are also a certified B Corp. While organic and fair trade certifications verify our products, B Corp certification verifies our practices and impact on people and the environment. It’s a third-party audit that helps us measure and constantly improve our social and environmental impact. 

How do you feel Salt Spring Coffee makes the world better? 

Salt Spring Coffee sources organic, shade-grown coffee. This means that instead of clear cutting forests to grow coffee in an industrial fashion, coffee is grown in its natural environment under tree canopies.

Shade-grown coffee preserves natural biodiversity, protects the ecosystem, and helps prevent soil erosion. Better soil quality means that coffee can be grown without the use of synthetic fertilizers and pesticides.

Salt Spring Coffee is also Fair Trade and Fair For Life certified. This means that producers are paid a fair price plus an additional premium on top of the cost of coffee that goes toward the producer’s community. Additionally, Fair Trade also ensures fair working conditions that are free from discrimination, child labour, and forced labour. 

Salt Spring Coffee is proof that businesses can be successful while making business decisions that are better for people and the planet.

Tell us about your organization’s goals. 

Our goal is to make sustainable, fair trade coffee available to everyone. We currently offer whole bean and ground coffee, but we know that customers also enjoy other methods of brewing, such as using pods. 

We will continue to develop our offerings to include additional formats so that sustainable, fair trade coffee is available to all coffee drinkers. 

Are there any upcoming initiatives or projects you’d like to share? 

We’re working on a plan to invest in energy efficient equipment that will help us significantly decrease our greenhouse gas emissions. 

Additionally, we participate in a waste diversion program that tracks our weekly waste diversion. We are putting together a plan to help us get to Zero Waste by 2026. 

What do you most want people to know about Salt Spring Coffee? 

Twenty-five years later, Salt Spring Coffee is still family-owned and operated, and our aspiration remains the same: To be change makers through coffee – doing our part to make the world a better place. 

How can people help or contribute to Salt Spring Coffee’s mission? 

People can help with Salt Spring Coffee’s mission by supporting organic, fair trade, and B Corp companies. By supporting these companies, people have the power to show businesses that they want to buy from brands that care about more than just the bottom line. It can help create a world where every business has a positive impact on the people and the environment.

This story was featured in the Make The World Better magazine:

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Make The World Better Magazine

Plan International Canada: Advancing Children’s Rights

As children, we’re told we can be anything, from astronauts to Hollywood movie stars. Unfortunately, for many kids (especially girls) around the world, their dream is basic rights and opportunities. 

Plan International Canada works to remove barriers so children in underdeveloped countries can live out their potential. We chatted with Plan International Canada about their mission and what makes this organization unique.

Shalini, looking at the camera, is advocating for the end of child marriage in Uttar Pradesh

Tell us about Plan International Canada’s mission. 

Plan International Canada works for and with children, community members, and governments so that all children around the world can exercise their rights. We do this by focusing on eight core areas, with gender equality as a foundational objective.

Our work seeks to tackle the root causes of gender inequality and remove barriers that keep children, especially girls, from reaching their full potential. 

Plan International Canada is a member of a global organization dedicated to advancing children’s rights and equality for girls. Plan International has been building powerful partnerships for children for over 80 years and is now active in more than 75 countries. 

What inspired your founders to start Plan International Canada? 

In 1937, British journalist John Langdon-Davies founded what was originally known as Foster Parents Plan for Children in Spain to help children whose lives were disrupted by the Spanish Civil War. By 1938, 300 Spanish children were sponsored by Plan International. The following year, Eleanor Roosevelt became a sponsor, continuing to support the organization for many years. 

Plan International marked its 60th anniversary in 1990 by reaching an incredible milestone: supporting its one millionth sponsored child, a young girl from Mali. By 1999, the number of  Plan-sponsored children grew to over 1.2 million children. 

A decade later, Plan International began highlighting the unique challenges faced by girls in low-income countries, launching our Because I am a Girl initiative in Canada to promote gender equality in the countries where we work. 

Plan International celebrated its 84th anniversary in 2021, marking our continued commitment  to children’s rights around the world. 

Millions of girls around the world are in crisis. Their futures are already written for them, as they experience the tragedies of child marriage, no education, sexual violence and exploitation.

Together we can Stop The Setback by helping girls rewrite their futures for the better.

As we move into the fourth phase of our global fundraising campaign, we aim to raise awareness of the work Plan International does and drive donations to help us support the world’s most vulnerable girls and provide them with the support they need to fulfill their potential.

What were some of the challenges you encountered? 

Plan International Canada has over 80 years of experience in international development and  humanitarian response, and remains committed to children’s rights and equality for girls as the world navigates and responds to the COVID-19 pandemic. 

The COVID-19 crisis has affected people across the globe and has become a challenge in the humanitarian world. Primary health impacts have been grave, and associated lockdowns and disruptions have led to additional (secondary) impacts. 

The pandemic has caused unprecedented hardship for people around the globe, but for girls in crisis, it’s done more than just set them back. It’s unravelling decades of progress. Thirteen million girls are at risk of becoming brides, two million girls are at risk of experiencing female genital mutilation, and millions are at risk of never returning to school once they reopen.

Through its global response, Plan International has been assessing the extent and severity of the secondary impacts of this crisis on women and children, especially girls, since March 2020. 

We are constantly working to ensure that progress is not reverted in terms of children and  girls getting their rights. 

What do you consider Plan International’s biggest success? 

Plan International’s gender transformative approach to international development and, increasingly, our work during emergencies aspires to support women, girls, men, and boys in all their diversity to change this reality.  

Through Plan International Canada’s ambitious 20 Million Reasons Campaign, we’ve  reached 18.4 million children around the world – over halfway to our target of improving the  lives of 20 million children by 2022. 

How do you feel Plan International Canada makes the world better? 

Plan International Canada knows achieving the Sustainable Development Goals ambition of “leaving no one behind” requires transformative change. We confront and challenge discrimination and human rights violations based on gender. 

All of our work – programming or advocacy – tackles the root causes of gender inequality and helps reshape unequal power relations. It focuses not only on providing equal opportunities and outcomes for all, but on removing the barriers that keep girls and women from achieving their full potential and exercising their rights. 

Our focus is to meet and grow our commitments to children, as well as the more than 86,000 communities we work with over the long term. 

Plan International Canada has developed a comprehensive girl/woman centric index – the Women’s and Girls’ Empowerment Index – that measures changes in the root causes of gender inequality and captures the breadth and scope of gender transformative change. 

A gender equality approach is about understanding these relative differences and intersecting identities, appreciating that they are not rigid and can be changed. It is important to keep these differences and intersecting identities in mind when designing strategies, policies, programs, and services. 

Ultimately, promoting gender equality means transforming the power relations between women and men, girls and boys, and individuals with different gender identities in order to create a more just society for everyone. 

Tell us about your organization’s goals.

We strive for a just world that advances children’s rights and equality for girls. We engage people and partners to empower children, young people, and communities to make vital changes that assist girls in accessing their rights. 

We want to fulfill the promise of the 2030 Sustainable Development Goal. Plan International Canada’s strategy is to work through our 20 Million Reasons Campaign, which intends to improve the lives of 20 million children, especially girls, by 2022 so that they can learn, lead, decide, and thrive. 

Within the strategy, we also have an ambition to transform the lives of 100 million girls. Child sponsorship and grassroots community work are central to our strategy and achieving this ambition. 

How can people help or contribute to Plan International’s mission? 

Every day, millions of girls around the world are denied their basic human rights simply because they’re girls. 

Through initiatives such as Because I am a Girl and the Child Sponsorship program, Plan International is working to advance girls’ rights by helping them unleash their inherent power and potential. The contributions support girls in championing change in their communities by helping them access their right to education, healthcare, and clean water. 

The COVID-19 pandemic has further exposed and magnified injustices around the world – especially for those most vulnerable. Through the Stop the Setback Campaign, Plan International is working to ensure girls have access to the supports they need to powerfully claim their right to a safe, healthy life, and a path of their choosing. 

Visit plancanada.ca for more information and follow @plancanada on social media to #StopTheSetback.

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Purpose-Driven Marketing Tips

Why and How to Add More Diversity Into Your Marketing Efforts

Following the heightened activity during the COVID-19 lockdowns of ongoing ground-breaking movements like Black Lives Matter and Stop Asian Hate calling attention to systemic issues in society, more people are taking a stand against the hidden and not-so-hidden injustices in the world – and companies are no exception.

There has been a groundswell of corporate engagement on issues that affect marginalized folks, and with it, a push for more diversity and inclusion in marketing campaigns, such as ones done by Coca-Cola, Google, and more.

Diversity goes beyond race and gender; it includes age, socio-economic class, sexual orientation, ability, and a variety of other factors. There are many reasons to consider these groups in your marketing efforts, and beyond. However, it’s important to avoid “woke-washing,” performative efforts to jump on the bandwagon of a movement – often to cash in – while not actually working to address a systemic issue.

Fear not: we’ve come up with a guide to help you add more diversity to your marketing efforts in an authentic, actionable way to truly make the world better.

Why You Should Consider Adding More Diversity to Your Marketing

  • Enhance brand perception and loyalty. An Adobe survey found that 62% of adults say diversity in a company’s ads impacted the way they perceive a brand, and 38% say they’d be more likely to trust a brand with diversity in their advertising. It’s not a coincidence that a brand that focuses on diversity and inclusion makes people feel, well, included.

    On the flip side, lacking diversity can lead to unwanted consequences. Top Design Firms reported this finding: “If two brands offer the exact same product, one in three consumers (34%) would consider each brand’s commitment to diversity and inclusion when making their final purchasing decision.” By showcasing diversity in your marketing, you increase trust and loyalty with your customers.
  • Make customers feel represented. Think of your marketing like a high school cafeteria: if your marketing is mostly white, male, able-bodied, young, and affluent, there’s a big chunk of the population who would feel like they wouldn’t fit in at that table. Instead, these people would go to another spot in the cafeteria where not only would they fit in, but thrive with other similar people. Try to include all types of people in your marketing so everyone feels invited to take a seat.
  • Grow your audience. When your marketing represents more of the population, more people come to your table. Therefore, not only do people feel good about being included, but you grow your audience of people to market to, which continues to build as they share your company with their audiences. It’s really a win/win.
  • Increase your profits. About two-thirds of consumers consider making a purchase immediately after seeing an ad they consider to be diverse, and two-thirds of consumers also consider making a second purchase from a brand they believe is committed to diversity and inclusion, according to a Top Design Firms report. On top of that, by growing your audience, you have a bigger pool of potential customers to market to, and therefore, potentially sell your products or services to. 

How to Add More Diversity to Your Marketing 

  • Think beyond imagery. While it’s important to showcase diversity in your images, it’s important to take it a step further and put in the work behind the scenes. 
    • You’ll want to understand your target audience, including their demographics, values, opinions, and more. This will help you be authentic and thoughtful in your messaging to them. 
    • It’s also recommended to have diverse voices and points of view within your internal team so you’re truly practicing what you preach. This can also help avoid things like inadvertent cultural appropriation, or accidentally coming across as insulting or condescending to any audience segment. 
    • You may also want to audit your internal and external systems to gauge user experience. This is especially important in the case of ability, as you may be unintentionally excluding members of the population with certain disabilities if they’re unable to use your systems due to accessibility challenges. 
    • As well, it’s recommended to continually educate your team on politically-correct terms and allyship practices, historical contexts of certain groups, and current events that affect these groups today. For example, you can acknowledge the Indigenous land your company resides on somewhere on your website or social media profiles, and add the pronouns of your public-facing staff to show support to gender non-comforming and trans folks by helping normalize gender discussions.
  • Be strategic about your marketing. Choose your words and imagery carefully in your content, but know that a single ad or post isn’t going to please all people at all times. Try your best to be inclusive, politically-correct, and authentic, but if something is brought to your attention that wasn’t quite right, use it as a learning opportunity to do better next time. Acknowledge the shortcoming, and apply that knowledge to your next campaign. You can also look to your audience and directly ask what matters to them to ensure they feel seen and heard in your marketing. 

Get Expert Marketing Support with Sparx  

At Sparx, our mission is to create content to make the world better.
If you want to create inclusive marketing campaigns but aren’t sure where to start, the experts at Sparx Publishing Group are always available to chat. We help purpose driven organizations secure their website, create great content, build experiences to delight their customers, and help grow their business. You can reach us here.